Payment

How can I pay for my order?
We accept payment in the form of credit card, cheque, postal orders and bank transfers.

Can I buy online?
At the moment we do not have the ability to process on-line orders. However we have tried to make ordering as easy as possible - just get in touch.

How do I set up an account?
You can set up an account by calling 0845 643 0050, emailing us at sales@rock-cof.com, downloading our new customer form or by filling out our online form

What are your Terms?
Our terms of payment are strictly 30 days from the date of invoice.

How do I cancel an order?
Orders can be cancelled at any time, however if the order has already been dispatched you will be liable for any delivery cost incurred.

How do I return goods?
Goods can be returned up to 21 days after ordering if they are found to be faulty or if the wrong items have been delivered.